Communication is the basic component of business
relationship initiation and development, besides it is a variable that is
frequently measured in order to estimate relationship development. In the context of relationship and trust, communication
implies maintaining relationship with valuable clients, supplying timely
and reliable information on services provided and
alterations of services as well as proactive collaboration when problems
occur. The goal of communication is formation of mutual understanding in
early phases of relationships, development of client loyalty and
encouragement of desired client decisions.
Clients should feel that company demonstrates genuine interest in the
clients themselves as well as in their demands, requirements, value systems
and in persuasive way introduce products, services or any other elements
of general offer.
M/S K.I. International is always focusing on clients satisfaction, gaining their trust and sustain a good relationship. And that is why we are always symbolizing our company's services as "Symbol of Trust".